Overview

Senior Retail Design Manager

Your Manager: REX Director

Team: GTR Central Marketing

Location: Chiswick Park, London. We operate a hybrid working approach, which allows you to manage your time between home and office 10 days per month.

Be part of something big

We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes as well Jacob’s Creek, Brancott Estate and Campo Viejo wines.

Here in the UK

In the UK, Pernod Ricard is made up of 3 businesses:

• Pernod Ricard UK, which markets, sells and distributes our products in the UK market
• Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
• Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.

We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.

Your new team

This position sits in our Global Travel Retail business. Global Travel Retail is one of the Group’s largest markets, bringing Pernod Ricard brands to life in the exciting and innovative Travel Retail channel which includes duty-free, cruise ships & border shops around the globe. With a global footprint across more than 20 locations and over 30 nationalities, our working culture celebrates inclusion and diversity. Our team is united by our shared passion for travel and our shared belief in its transformative power. Travel to the heart of our exciting business with our @pernodricardtravel Instagram page, showcasing our latest projects and innovations around the globe.

The retail excellence team mission is to create world-class retail environments where people and spaces fit together like a hand in a glove, seamlessly connecting travellers, retail staff, and their surroundings. Our role is to ensure our brands’ activations relate to shoppers in the most disruptive, stimulating and desirable way to maximize footfall and conversion both in and out of stores, driving brand value and commercial growth.

The collaboration of an interdisciplinary team with the right mix of skills (retail design, visual merchandising, training, sourcing, procurement, project and budget management) is vital to the successful execution of our brand image and value objectives.

We work collaboratively with all internal departments as well as retailers, agencies and suppliers to achieve our goals. We aim to be creative, efficient and cost effective, with a strong sense of ethics.

The REX Retail Design team consists of 2 design sub teams, consisting of 6-8 Retail Designers & project managers. We also have a Retail Training Arm, consisting similarly of 2 sub teams: one with Global Central Marketing responsibility and the other, local implementation responsibility.

REX Retail Design – Global Central Marketing - based in London, Chiswick

• Developing VM Global Design Guidelines – Activation & PMU
• Designing large scale spaces – bespoke Boutique Stores & Concession stands
• Designing event spaces (ie: TFWA)
• Design & Stakeholder Project Management – working with internal & external stakeholders developing above projects, under timebound deadlines

Your unique contribution

The Senior Retail Designer will work across all global brands to design and develop “best in class” promotional & permanent merchandising guidelines, exceptional large scale retail spaces and industry event spaces. Retail Design managers will also develop space planning and category management projects to advise retailers.

Permanent Merchandising is defined by a branded fixture assigned in a permanent location in store, with a tentative lifespan of at least 3 years.

Year on year, about 300 permanent merchandising units are designed, built and installed across GTR.

These projects are mostly fittings in new concessions, full store renovations led by retailer and few renovations of existing spaces.

Because of the brand, traveller and market combination, not all POS are equal. We therefore prioritize investments in full look and have a cost-effective visibility solution for secondary locations.

The Senior Retail Design Manager role is to ensure a coherent execution of our brands images across GTR.

• Design permanent merchandising guidelines for all brands and all key markets
  • Merchandising fixtures design and point of sale material (POSM)
  • Finishing materials references
  • Lighting specifications
  • Fabrication technical details
  • Cost range estimate for manufacturing (in collaboration with sourcing)
  • Product display planogram
  • Brand messaging integration
  • Visuals and graphics assets
• Design specific large projects for which standard guidelines do not provide a solution
• Provide consulting to retailers on category management and space planning

Activations are defined by a branded space and visibility inside or outside the store, allocated by the retailer for a temporary period.

GTR runs approximately 30 major activation campaigns per year. Each activation is implemented in a several point of sales.

The Retail Designer will primarily focus on the major activations design and implementation, and act as a relay of GTR London based Retail Excellence team, in proximity to the business units, to ensure out of stores, Large and Medium project are perfectly executed, in a coherent way according to GTR toolkits and guidelines.

Retail Design Manager develops and provides comprehensive toolkits that include:

• Merchandising fixtures design and point of sale material (POSM)
• Finishing materials references
• Lighting specifications
• Fabrication technical details
• Cost range estimate for manufacturing (in collaboration with sourcing)
• Product display planogram
• Brand messaging integration
• Visuals and graphics assets

These toolkits are shared with retailers, local agencies and suppliers to plan and execute these activations with a coherent execution and messaging.

Your blend of talent

This position could be right for you if you are/have:

• Degree in creative fields / interior design or related applied art (BSc or BA)
• Comfortable to express ideas quickly with freehand sketches
• Competent in SketchUp (SolidWorks advantageous)
• Master Adobe creative suite and office
• Good communication and interpersonal skills
• Fluent English spoken and written
• Minimum of 6 years’ experience preferably gained with a mix of creative positions, either in Agency or Brand
• Minimum 4 years’ experience in GTR
• Multiple markets / international exposure (is advantageous)
• Proven experience at designing and developing retail furniture and displays
• Proven project management experience in retail environment
• Proven experience in management of campaign and production budgets

Our mix of benefits

For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance.

Our lifestyle benefits options include 28 days’ annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more!

You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.

We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on Sustainability and Responsibility (S&R).

We’re committed to diversity and inclusion

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.

We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

Job Posting End Date: 2025-09-30

Target Hire Date: 2025-11-01

Target End Date:

2025-11-01