Great opportunity for a Retail Manager working at our state-of-the-art HQ

About us

The Royal Academy of Dance (RAD) is a global leader in dance education and training. Our mission is to inspire the world to dance. With a brand new purpose-built global headquarters in Wandsworth / Battersea, London, the RAD has a presence in 85 countries and 36 offices around the world. Established in 1920, the RAD was granted a Royal Charter in 1935. The RAD is a registered charity, a higher education establishment and an awarding body.

About the role

A superb opportunity has arisen in the form of a Retail Manager within Royal Academy of Dance Enterprises (RADE). Reporting to the Head of Trading and working closely with the retail and online admin team. You will be responsible for leading the operations of RADE with particular focus on the management of the retail team, as well as the day-to-day running of the retail outlet and e-commence sales.

This is an excellent opportunity for an experienced, preferably dance trained individual with retail management experience within a store and e-commence capacity. As a Retail Manager, sound interpersonal and customer service skills, together with all round communication skills in English will be needed as you will write online copy and work with a wide variety of internal stakeholders. Experience of people management including the training and support of colleagues and experience of recruitment and selection processes are also required.

Flexibility regarding working hours is required as the role includes the need to work occasional evenings and one in two Saturdays as per the needs of the business.

Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.

The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.

We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.

Please let us know if you have any access needs for the interview.

Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme.

No agencies please.

OUR VALUESWE ARE

• Exceptional Together – working collaboratively to achieve exceptional outcomes.
• Creative Innovators – at the forefront of new artistic ideas and approaches.
• Champions of wellbeing – providing a supportive environment and promoting the wellbeing of the dance community.
• Open to all – removing barriers to participation.
• Happy to help – providing excellent customer service and being helpful and friendly.

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