Overview

Retail Operations Lead | London | Hybrid | Up to £42,000
My client is a leader in its market, looking for a Retail Operations Lead to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home.
Benefits include: Salary up to £42,000; Hybrid working; Employee discount; Early finish on Fridays; Birthday day off; Medical cover; Lunch allowance and so much more…
Our Retail Operations Lead role: This role is integral to managing network changes, such as store openings, closures, refurbishments and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency and operational readiness across the retail network.

Responsibilities

• Platform Setup & Management
• Operational Systems Support
• Network Change Coordination
• Data Accuracy & Reporting
• Operational Support & Communication
• Compliance and Security

Key skills and experience

• Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools.
• Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI).
• Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Analytical Mindset: Skilled in analysing data and processes to identify improvements, root causes, and key insights.
• Excellent Communicator: Able to explain complex or technical concepts in a clear and simple way, both verbally and in writing.
• Proactive & Solutions-Focused: Self-motivated with a positive, can-do attitude. Takes initiative to find better ways of working.
• Team Player: Collaborative approach with strong interpersonal skills.
• Adaptable: Comfortable working on multiple priorities with flexibility and a willingness to learn.
• Stakeholder Understanding: Quick to grasp stakeholder needs and translate them into action.

If this role sounds like you then apply today!

Retail Operations Lead | London | Hybrid | Up to £42,000

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