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About The Role

We are seeking a Retail Operations Manager to join our Retail Operations team, with a dedicated focus on supporting the operational development of our UK and US retail divisions. This role will help design and implement scalable retail processes that align with both growth ambitions.

About The Role

We are seeking a Retail Operations Manager to join our Retail Operations team, with a dedicated focus on supporting the operational development of our UK and US retail divisions. This role will help design and implement scalable retail processes that align with both growth ambitions.

This is an exciting opportunity to join the Retail Operations Team at the Nest in Barton Upon Humber.

Main Responsibilities:

• Support delivery of new operational processes across UK and US retail.
• Act as the key link between UK and US teams, ensuring communication and process alignment.
• Lead or support implementation projects to improve efficiency, compliance, and consistency.
• Drive continuous improvement initiatives to optimise retail performance.
• Monitor, evaluate, and report on store KPIs to achieve and exceed targets.
• Coach and develop store teams and field leaders in operational excellence.
• Collaborate with cross-functional teams (Marketing, HR, IT) for seamless execution.
• Proactively address operational risks and issues.
• Champion adoption of new technologies and tools.
• Standardise and document procedures for consistency across locations.
  
  

• Free access to our onsite gym
• Enjoy subsidised meals in our two fantastic restaurants
• Free on-site parking
• Staff discount on purchasing a kitchen after 1 year of continuous employment!
• Individual training budget for personal development
• Free annual eye tests as well as a contribution to new glasses
• Refer a Friend Scheme
• Quarterly Bonus Scheme
  
  

• Confident communicator who enjoys building relationships
• Passionate about making a difference
• Strong attention to detail
• Ability to analyse data effectively
• Excellent computer skills – including Microsoft products (Excel)
• Excellent communication skills – both written and verbal
• Proven expertise in operational management and process optimisation
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Furniture and Home Furnishings Manufacturing

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