Do you thrive on a new challenge and enjoy working as part of a small, dynamic team where no two days are the same? The Shakespeare Birthplace Trust is looking for a Retail Operations Officer to join our team in Stratford-upon-Avon. Youll be a key member of the team that supports our diverse commercial operations, from our physical retail shops and cafes to our e-commerce platform. We need someone who is organised, creative, and ready to jump in and support a wide range of tasks. What you'll do As a vital member of the Commercial team, you'll be instrumental in driving sales and performance through your strong organisational skills. Your responsibilities will include: You'll handle a variety of administrative duties processing invoices and managing licensing relationships to ensure timely payments. You will support the Retail Operations Manager with statutory requirements for fire, security, health & safety, and cash handling. You'll also maintain hospitality compliance, ensuring required food standards and allergen records are kept up to date. You'll use our retail management system, to ensure inventory and stock control are correctly config...