Join to apply for the Retail Optical Assistant role at Vision Express4 days ago Be among the first 25 applicantsJoin to apply for the Retail Optical Assistant role at Vision ExpressGet AI-powered advice on this job and more exclusive features.As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle.Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.Who are we?We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you!Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.What are we looking for?Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concernsGreat communication and rapport building to translate professional terminology into language understandable to patientsExceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendationsAbility to work as part of a team, with colleagues across the whole storeThe ability to work under pressure and handle challenging situations in a fast-paced retail environmentConfidence, passion, drive and enthusiasmKnowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targetsArrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance.Anything else you should know?Sales and performance-based bonusTargeted incentivesPension schemeLife Assurance - 2 x your basic annual salaryFree eyewear annually with eligibility from day one of joining us!Opportunities to get involved in the OneSight EssilorLuxottica FoundationDiscounts throughout the year for your friends and familyEmployee Assistance Program offering confidential support and advice on everything from financial support and everything in-between33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holidayFlexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental PlanOpportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channelsFlexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work SchemeAnd so much more!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderIndustriesRetailReferrals increase your chances of interviewing at Vision Express by 2xGet notified about new Optical Assistant jobs in London, England, United Kingdom.London, England, United Kingdom 1 month agoRetail Associate (38 hours) - Oxford StreetLondon, England, United Kingdom 1 week agoRetail Associate (16 hours) - Oxford StreetLondon, England, United Kingdom 1 week agoSales Assistant Full Time - Max Mara Selfridges LondonLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 1 month agoSales Assistants (PT) | Stratford WestfieldLondon, England, United Kingdom 5 days agoSALES ASSISTANT (30 hours, Canary Wharf)London, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 weeks agoFull Time Sales Assistant, Shoe Heaven, HarrodsLondon, England, United Kingdom 4 weeks agoSales Assistant - 12 Hours - Sweaty BettyLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week ago8hr Part Time Sales Assistant, Steve Madden, Westfield White CityLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom 1 month agoSales Assistant Full Time - Max Mara Flagship Store LondonLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoSales Assistant (M/F) Full time - LondonLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoStore Style Advisor - London New Bond StreetLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 1 month agoSALES ASSISTANT (40 hours Fix Term, Oxford St.)London, England, United Kingdom 1 month agoLondon, England, United Kingdom 15 hours agoLondon, England, United Kingdom 2 months agoFull Time Sales Assistant, Footwear Department, Selfridges LondonLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoFull Time Sales Assistant, Ladies Footwear, Liberty LondonLondon, England, United Kingdom 3 weeks agoSales Assistant (40 hours) - North LondonLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 1 week agoSales Assistant (40 hours) - East LondonLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 month agoWe’re unlocking community knowledge in a new way. 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