OverviewBecome a Retail Sales Assistant at The Works. This is a mission to inspire reading, learning, creativity and play. You’ll be the heartbeat of our retail store, greeting customers and helping them leave inspired to unlock their imaginations.ResponsibilitiesGreet customers with a warm smile and help them find products that satisfy their creative needs.Support store operations by opening, closing, and running the store when needed (holidays, days off, sickness).Assist with stock, merchandising, pricing, and deliveries; keep the store organized and inviting.Provide excellent customer service, share brand and product knowledge, and promote repeat visits.Be part of a team, possibly engaging with customers on social platforms or in-store demonstrations.Engage with our culture of learning and creativity and participate in ongoing training and development where available.Qualifications / SkillsExcellent customer service and communication skills.Ability to thrive in a fast-paced retail environment and multitask effectively.Passion for books, learning, creativity, and playing a part in helping customers explore new hobbies.Seniority levelEntry levelEmployment typePart-timeJob functionSales and Customer ServiceIndustriesRetailBenefits25% Colleague Discount plus exclusive Double Discount daysMyWorks discounts across retailers, holidays, utilities, tech, and moreFamily Friendly Leave with enhanced maternity, paternity and adoption payHoliday: 28 days including bank holidays (33 days for Deputy and Store Managers)Can-Do Academy for training and developmentWagestream: access up to 50% of earned wages earlyShare Scheme24/7 support for you and your family via Retail TrustHealthcare Cash Plan for everyday costsLong service awards, pension, life assurance, Cycle to Work, and optional charity givingCompany culture and valuesWe are Crafty, Caring, and Can-do. We listen, we care, and we welcome diverse, inclusive teammates. We support flexible working where possible and provide reasonable adjustments for interviews and roles where needed. We don’t just sell products; we inspire reading, learning, creativity and play. Time Well Spent starts with you. #J-18808-Ljbffr