Retail Store Manager

11 Days Old

Job Description

We are looking for a people-focused Store Manager to lead, support, and develop a retail team in a positive and welcoming environment. This is a hands-on role for someone who enjoys coaching others, leading by example, and creating a strong team culture while delivering great customer experiences.


The Role

You will be responsible for the day-to-day running of the store and the leadership of Retail Assistants. Working closely with the Cluster Manager, you will focus on building a motivated team through clear communication, regular feedback, and ongoing development. Occasional cover at other stores may be required.


Key Responsibilities

  • Lead, motivate, and develop a customer-focused retail team
  • Support recruitment, including interviewing new team members
  • Communicate targets and expectations clearly and positively
  • Provide coaching, feedback, and performance reviews
  • Lead by example in delivering excellent customer service
  • Ensure the store is clean, safe, and welcoming
  • Promote a respectful, supportive, and professional team culture
  • Ensure policies relating to Health & Safety, Security, and GDPR are followed


About You

  • Previous experience managing or supervising a team in a customer or sales environment
  • Strong people management and communication skills
  • An interest in the vaping industry
  • Organised, reliable, and positive in approach
  • Committed to developing others and open to feedback


Location: Store-based (with occasional cover at other local stores)

Hours: 40.5 hours per week, Monday to Sunday (including weekends)


This is a great opportunity for a supportive leader who enjoys helping people grow while running a successful retail store.

Apply
Location:
Reading
Job Type:
PartTime
Category:
Retail

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