Retail/Trade Sales Assistant – £Competitive salary + Excellent Benefits – Harlow, Essex – Full Time, Permanent
Founded in 1875 Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK with a network of retail and distribution centres. We have a committed team of over 400 people supplying building materials to the trade and retail markets.
Benefits:
We value every member of our team and believe in rewarding hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable including:
Opportunities for personal and professional development
National minimum wage
Commission scheme
Full training
Company pension scheme
Free onsite parking
31 days holidays, inc. Bank Holidays
A genuine work-life balance
Perkbox discounts
Great staff discount on N&C
Immediate start available
Role responsibilities for the Retail/Trade Sales Assistant:
Engaging with customers and team members to provide exceptional customer experiences and service
Driving sales performance through our training
Utilising your enthusiasm and knowledge
Appreciating our customer’s needs and giving advice for customer’s requirements
Building relationships with both trade and DIY customers
Generating new trade leads through telesales
Working as part of a team to maintain showroom stock levels and store appearance
Resolving customer queries following Company procedures in a professional manner
Some manual lifting will be involved
Person Specification – Retail/Trade Sales Assistant:
Ideally you will have previous experience in a similar bathroom and tile retail role/environment but this is not essential
Experience in providing customer service to the general public is essential
Friendly, helpful and confident with an engaging personality
Able to easily build rapport
Comfortable and confident in dealing with a variety of customer situations in a professional manner
Able to follow company procedures and policies to ensure a complete customer experience
You’ll need a smart appearance as this is a customer facing role
Must be able to work as part of a team
Able to cover store open hours and weekends and bank holidays
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