Base pay rangePorsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world's most iconic brands and join Porsche Centre East London. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role.Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre East London optimises every opportunity to achieve the Centre's Finance, Insurance and Valued Added Product Targets. You'll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising of funding options for customers' vehicles. As the subject matter expert on all F&I products, you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.Responsibilities:Ensure all customers are fully qualified and offered relevant value-added productsEngage all retail customers with finance/product presentations and record referrals accuratelySupport target setting and monitor Sales Executives' F&I performanceCoach sales executives on finance referralsMaintain accurate F&I data for forecasting and performance trackingManage VWFS Finance Renewals and maintain related platforms and campaignsHandle customer concerns promptly, following FCA complaint procedures and Porsche standardsEnsure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platformRequirementsMinimum Qualifications:Proven experience within a previous F&I focused automotive roleKnowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO)Knowledge of Anti-Money Laundering ("AML") and mitigation of AML risk in a high value retail environmentKnowledge/ understanding of the motor industry and applicable regulatory environmentHighly organised, able to identify gaps and opportunities in business performanceExcellent communication and negotiation skillsValid driver's license and ability to driveExperience / skills required (desirable):A track record of performing within a fast paced, customer-facing, luxury retail environmentProficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook)Sound understanding of industry processesSpecialist Automotive Finance (SAF) Expert or Advanced accreditationBenefitsPorsche Retail Group is committed to promoting a culture that champions diversity and equal opportunities. PRG believes diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.In return, we offerOTE of £76,000 with ability to overachieve and basic salary of £40,00033 days holiday (Including BH)This is a full-time position working Monday to Friday 8:30am to 6:00pm (with a day off in the week) and every Saturday 9am to 5pmOption of a VW Group Vehicle at preferential leasing ratesPreferential rates on several products and services, including high street brands, restaurants, gyms and Porsche productsLife AssuranceDC Pension SchemeEmployee Assistance Program - support and advice on issues impacting your wellbeingDedicated mental health championsCentrePorsche Centre East London is located opposite Gallions overground train station (DLR), easily reachable from Custom House (Elizabeth Line). It has free onsite parking and is a short walk to Co-op and Starbucks. It is also a five-minute walk from SportsDock and nearby dining options.CompanyHeadquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) is wholly owned by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionIndustry: IT Services and IT ConsultingReferrals increase your chances of interviewing at Porsche Retail Group Ltd by 2x. Get notified about new Transaction Manager jobs in London, England, United Kingdom. #J-18808-Ljbffr