Overview

We\'re looking for a Senior Account Manager who\'s ready to step up, lead projects, and build strong client relationships — all while keeping campaigns on track and bringing creative ideas to life. This isn\'t a back-office role. You\'ll be client-facing, strategy-shaping, and the right hand to our Account Directors, with plenty of room to grow as we continue to expand.

Responsibilities

• Acting as day-to-day lead for FMCG & retail clients, managing relationships with confidence and flair.
• Running campaigns end-to-end—from taking briefs and briefing the studio, to delivering work that makes clients high-five you.
• Supporting Account Directors with strategic planning and business growth opportunities.
• Keeping projects on time, on budget, and stress-free (well, mostly).
• Spotting opportunities to impress clients and upsell services.
• Helping out with pitches and new business — we all muck in.
• Proven track record of running campaigns independently with happy clients at the end.
• A natural relationship-builder with great presentation skills.
• Commercially savvy — budgets, forecasts, and KPIs don\'t faze you.
• Real responsibility with big-name clients you\'ll actually be proud to put on your CV.
• A growing agency where your voice counts and your ideas matter.
• Team culture that\'s all about collaboration, creativity, and the occasional TikTok dance-off.

Qualifications

• 3+ years\' experience in an agency environment (retail/shopper/FMCG experience = gold star).
• Proven ability to run campaigns independently with positive client outcomes.
• Excellent client-facing communication and presentation skills.

Benefits

• £38-£45k salary (depending on experience).
• 5 days a week in our Hampton Hill office (because we actually like hanging out together).
• Private medical healthcare + company pension.