Overview

We’re Monzo, the bank that's making money work for everyone. We’re all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge!

Remote in the UK | £29,450 - £37,000 (+ £2,500 Multilingual Premium) Benefits | Hear from the team

Responsibilities

• Investigate complex or high-risk anti-money laundering alerts on customer accounts.
• Be responsible for recommending Suspicious Transaction Reports (STR) be filed by Monzo Bank EU.
• Make customer onboarding decisions in high-risk or complex cases.
• Conduct ongoing due diligence on high-risk customer accounts.
• Provide financial crime expertise and support to other operational teams across the business.

Qualifications

• Strong English written and verbal communication skills.
• Fluent in Spanish written and verbal communication skills (to at least CEFR C1 level).
• Strong experience of conducting high-risk customer screening or complex financial crime investigations.
• Experience making independent, risk-based financial crime decisions in a regulated financial services firm.
• Knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks.

What’s in it for you

£29,450 - £37,000 (+ £2,500 Multilingual Premium) share options.

We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.

This role is remote based in the UK

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

Ready to join the Monzo adventure?

Apply now and help us make money work for everyone in the EU!

Application process

• Application questions
• Call with a Recruiter
• Interview to discuss your previous experience and technical knowledge and Values
• The final step will consist of a Spanish language assessment

Equal opportunities

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don\'t need full or birth names at application stage