Division/Dept.CDOLocationHolborn store support centreReporting toHead of Product – Data & Analytics, ArgosGrade & Job TitleSenior Product Manager – Retail & DigitalC5OverviewIn a nutshellWe’re a business serving millions of customers a day, with the UK’s largest loyalty scheme and an evolving set of digital platforms. This translates to over 1.2 billion transactions a year, presenting a volume, depth and complexity of data that few can match. We build scalable, high-performance products using cutting-edge technology to deliver an excellent customer experience. In an inclusive, agile environment, you’ll have space to be curious, to experiment, and to solve real-world challenges, with outputs visible to millions across the UK.In the Argos Data & Analytics team we’re undergoing a major data transformation. This role will drive commercial understanding and development for Argos, unlocking value and using curiosity to land impactful supply chain and logistics products that support More Argos More Often.We believe in analytical data products such as:Automated insights delivered to colleagues in store or at the store support centre via web or mobile dashboards.Automated alerts to support store colleagues in taking prioritized action.Algorithms to support decision making – human-in-the-loop or human-out-of-the-loop.We’re looking for many types of Product Managers with one common trait – a proven history of delivering results. Ideally with experience in some data & analytics domains (data warehousing and BI, machine learning, data science).ResponsibilitiesTake ownership of the Retail & Digital Product area. Build the roadmap and groom the backlog to define the “what” and the “why”.Collaborate with a delivery squad responsible for the “how” and “when”. Ensure blockers are addressed and business stakeholders are fully informed.Work with analytical squads to deliver goals, then adapt as priorities shift.Build relationships with business stakeholders, data product, data governance and analytics professionals to deliver the roadmap.Follow a defined methodology for delivering analytical data products to ensure we build the right things in the right way; adopt and improve upon our product methodology as needed.Facilitate workshops, run agile ceremonies, and communicate roadmaps and backlogs.Focus on delivering value for the Argos Retail & Digital divisions; demonstrate strong commercial acumen and stakeholder management.Act as an ambassador for good data standards, including ethics, governance, security and assurance.What you need to know and showStrong grasp of data and its power to influence decisions; experience with analytic capabilities, BI tools, or AI/ML products is a plus.Experience in agile delivery, partnering with analysts, engineers and third parties to build impactful solutions.Clear, confident communication with stakeholders at all levels, maintaining alignment even in difficult decisions.Contribute to product strategy, own roadmaps and backlogs, and ensure end-to-end customer experiences meet product metrics.Accountable for full product lifecycle from vision to delivery, prioritising towards agreed goals and measurable outcomes.Collaborate with analytics and engineering teams, balance priorities, and promote coaching and continuous improvement; lead cross-team and third-party collaboration to launch new features and drive reusability and scalability.Evaluate partnerships and third-party technologies to enhance the product ecosystem.Support communication and resolution of live product incidents and prioritise, coordinate and communicate resolutions.Natural collaborator in cross-functional environments; mentor others and share knowledge to elevate thinking.Demonstrate pragmatism, resilience and proactive energy; build strong relationships and drive progress across D&A.Deliver value by balancing customer needs, technical feasibility, and business goals; craft and communicate a compelling vision and clear objectives for product groups.Stay technically curious and informed about industry trends, especially regarding sustainability and innovation in the product domain.Actively contribute to growing the product community, coaching others and developing your own skills.Be customer-obsessed, defining and championing strategies that enhance customer experience and delivering meaningful outcomes.Resources available to meFully committed and supportive leadership team and highly engaged stakeholders.Argos Analytics department of circa 50 people and a wider CDO org of circa 350.Access to a wider Product Management community across Digital, Retail, Supply Chain and Logistics.Training in our methodology and tools.What decisions can I makeTurn complex problems into modern data solutions.Tell the story of the data product, its impact and the business transformation required.Remove blockers to deliver outcomes and drive continuous improvement.Distribute multiple product workstreams effectively to deliver against the Argos business and customers.We are committed to making Sainsbury’s a place where people love to work; a diverse and engaged team matters. Sainsbury’s is committed to being the most inclusive retailer, and flexible working including job sharing is welcomed wherever possible. We welcome conversations and champion a diverse and inclusive culture.QualificationsWe are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. There are opportunities to try something new across evolving teams, and we provide development support. We offer a range of benefits including:Discount benefits: 10% discount online and in-store at Sainsbury’s, Argos, TU and Habitat (discounts can reach up to 15% at times).Pensions and life cover; potential for performance-related bonus up to 20% of salary.Annual holiday allowance with option to buy additional days; private healthcare; other benefits to help money go further (season ticket loans, interest-free car loan up to £10k, cycle to work, health cash plans, salary advances, retailer discounts).Employee Assistance Programme; maternity/adoption and paternity leave provisions (up to 26 weeks/4 weeks pay respectively).Further details and eligibility at www.sainsburys.jobs.ResponsibilitiesWe’d all like amazing work to do and real work-life balance. Sainsbury’s is one of the biggest supermarkets in the UK with a large online presence. Marketing here operates at scale across Brand Planning, Brand Communications and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. We move fast across teams, and data insight helps us understand customers deeply. We work with brand partners and agencies, and welcome you to learn, grow and explore with us.
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