Senior Retail Manager, City Of London

Senior Retail Manager

New Today

Senior Retail Manager (12-month FTC, potential long-term opportunities)

Are you an experienced leader with a background in retail, property, or commercial operations?

A prestigious, high-profile mixed-use estate in central London is seeking a Senior Retail Manager to cover a maternity contract for 12 months. You’ll drive day-to-day retail operations while driving performance, shaping long-term strategy and performance, working closely with stakeholders and senior teams.

What you’ll be doing

Leading a high-performing Retail Team and promoting a positive culture
Acting as the first escalation point for retailers across the estate
Driving retailer performance through SMART action plans and regular reviews
Overseeing day-to-day retail operations, compliance, and service delivery
Driving ESG initiatives and aligning with sustainability goals
Managing relationships with service partners, contractors, and stakeholders
Supporting service charge budget planning, spend control, and reconciliation
Reviewing compliance, health and safety, and statutory requirements
Championing innovation, customer experience, and best practice

Why explore this role?

Influence a nationally recognised retail-led destination
Join a respected senior team with clear values and strong ESG commitments
Lead complex retail operations in a dynamic environment
Gain exposure to flagship occupiers and diverse commercial operations
Potential to explore future permanent opportunities after contract completion
Join an employer that values innovation, people-first leadership, and accountability

To be successful you will need

Senior operational experience in retail, leisure, hospitality, or mixed-use property
Strong knowledge of hard and soft FM, compliance, and contractor management
Proven record of driving commercial performance and team development
Excellent communication and stakeholder engagement skills
Understanding of health and safety, ideally IOSH qualified
Experience managing budgets and reporting
Collaborative leadership style with the confidence to challenge and influence

Salary

Up to £70,000 + benefits

Contract

Fixed term (12 months maternity cover) with potential to open up further opportunities internally

How to Apply

If this role sounds like a strong match, please apply directly or send your CV to keira.spate@foundationrecruitment.com

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Location:: City Of London
Job Type:: FullTime
Category:: Management & Operations

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