Retail HR Manager - Fashion | London

We're partnering with a leading fashion retailer to hire a Retail HR Manager, reporting into the Head of HR, to support UK store operations and London head office. This is a hands-on, people-first role where you'll partner with Area/Store Managers and Heads of Department to drive performance, culture and capability across a fast-paced retail estate.

What you'll be doing

• Partner with retail leadership on all people matters: workforce planning, succession, talent pipelines and store openings/closures.

• Lead ER across the region (advice, investigations, disciplinaries/grievances), coaching managers to handle issues confidently and fairly.

• Own the retail people plan: engagement, wellbeing, DE&I initiatives and ways of working that lift performance.

• Oversee recruitment across stores with a focus on quality hire and speed to fill; support assessment and selection.

• Shape learning and development: induction, manager capability, bite-size training and on-the-job coaching.

• Guide annual cycles (performance, pay/reward inputs, bonus and recognition).

• Use people data to spot trends, recommend actions and measure impact.

• Act as custodian of policy and best practice; ensure compliance with employment law and company standards.

• Be visible in stores; build trust with managers and teams through regular visits.

About you

• Proven multi-site retail HR experience

• Confident ER practitioner with sound UK employment law knowledge.

• Commercial, data-literate and solutions focused; comfortable challenging and influencing senior stakeholders.

• Organised, resilient and happy in a fast-moving, change-heavy environment.

Why join

• High-impact remit across a recognised fashion brand.

• Autonomy to shape the retail people agenda and deliver visible results.

• Supportive leadership, collaborative culture and genuine career growth.

Salary c£50,000 - £55,000 + Bonus + Benefits

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