Overview

We are hiring a Retail Protection Product Consultant to join our team. You'll help design, implement, and manage Zurich’s protection products that our customers need to secure their financial futures. This role lets you support every stage of delivering our protection product development plan, working in multi-functional teams to balance speed to market, project costs, regulatory compliance, and shareholder return. Customer outcomes are the main focus of all proposition developments.

Location: Flexible/Hybrid – Some travel to our Life Head Office in Swindon. Working hours: 35 hours per week. This role can be part-time, job-share or full-time. Closing date for applications: 10 October 2025.

We are committed to flexible working and invite discussion about the flexibility you may need at interview.

What you will be doing

You’ll work with Proposition Development colleagues and other teams to design, implement, and maintain new and existing propositions on our Life Protection Platform.

• Analyse the protection market, competitors and customer needs to identify gaps and opportunities where Zurich could create commercial advantage.
• Develop ideas to enhance existing and new propositions to better meet customer needs.
• Assess feasibility of new product ideas, build business cases, and recommend whether to proceed.
• Lead or support projects to refresh, upgrade, or create new protection propositions.
• Collaborate with experts from all areas of the business to ensure changes meet customer needs, offering personalisation and flexibility efficiently and cost-effectively.
• Identify, monitor, and mitigate delivery and regulatory risks before launch. Follow product development and risk & compliance procedures.
• Help develop and maintain our propositions on industry quote portals and best advice systems.
• Understand regulatory changes and their impact on the protection market. Work with other experts to assess what changes are needed to stay compliant.
• Understand sufficiently the commercial aspects of protection plans, such as pricing and reinsurance, as part of development process.
• Act as a retail protection expert across the business, helping other areas as required.
• Develop and maintain a network of experts in all relevant areas.

What are we looking for?

• An understanding of the advised and UK Life market is required, with additional experience in the non-advised market being preferred.
• Experience in the UK Retail Protection market is preferred.
• A passion for protecting customers’ financial futures.
• Experience in working in and leading successful multi-functional project teams of various scales and complexities.
• Effective communication skills tailored to each situation, ensuring all stakeholders can contribute and feel listened to.
• A self-starter with a growth mindset, comfortable thinking creatively to overcome project delivery obstacles and challenges to meet customer and business needs.
• Comfortable using data, research, and customer and adviser feedback to balance competing demands and arrive at an optimal proposition design.
• Take action to manage your personal development; committed to developing your protection subject matter expertise to provide technical advice and guidance across the business.
• Experience of supporting the planning and development of marketing / take-to-market content to support launch of product developments and tactical campaigns.

As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

What will you get in return?

We offer a wide range of employee benefits to provide real flexibility so our people can tailor their benefits throughout the year. Benefits include a 12% defined non-contributory pension scheme, annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some of your holiday. Follow the link for more information about our benefits.

Who we are

Zurich aspires to be one of the most responsible and impactful businesses in the world and the best global insurer. We are a supportive, diverse, and inclusive employer with over 55,000 employees in more than 170 countries. We focus on sustainable impact, wellbeing, curiosity, and skill development for our future.

We’re committed to treating all applicants fairly and with respect, irrespective of background or any protected characteristic. We offer a welcoming environment that supports wellbeing in physical, mental, social, and financial aspects and provide access to training and development opportunities. We also encourage volunteering and community involvement through the Zurich Community Trust.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Be part of Zurich.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development
• Industries: Insurance and Financial Services