Retail Security Officer, Oxford, England, United Kingdom

Retail Security Officer

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OverviewPay rate: £13.00 per hourHours: VariousLocation: Lidl- Oxford Templars SquareMitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.ResponsibilitiesWork to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality ProceduresTo follow the site-specific Risk Assessments ensuring all activities are completed in a safe mannerSet and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clientsTo create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customersTo add a polite greeting and excellent customer serviceProvide a visible security contact for colleagues, contractors and customersTo deliver industry leading customer serviceTo be clean, tidy and properly dressed wearing full uniformTo deter violence and public order offencesTo conduct patrols of the storeUtilising CCTV systems to support the reduction of crime and stock lossLiaise with the store management teamsTo report incidents and crime through our leading technologyLiaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in storeTo wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safetyWho are we looking for?Experience of delivering Customer ServiceExcellent communication skills are required both written and verbalAdaptable communication style to meet the needs of different people groupsAbility to work in a fast-moving services businessCapability in the use of technologyGood attention to detailHigh level of enthusiasm and passionPrevious experience in a similar role is desirable but not essentialPublic Space Surveillance SIA licence is desirable but not essentialBenefitsContracted hoursAnnual leave entitlementPension and Life assurance schemesFree uniform suppliedSIA Re-licencing programmeAccess to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.Comprehensive training and development programme (apprenticeships available) #J-18808-Ljbffr

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Location:: Oxford, England, United Kingdom
Job Type:: FullTime

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